Operations · MA, United States
The Associate People Business Partner works with the corporate PBP team and HR Centers of Excellence to deliver on Agero’s people strategy, coach and influence management of your dedicated client groups, act as the first point of contact to the business, and ensure the Business Partner model is embedded in your dedicated client groups. This role has key responsibilities across multiple HR disciples including: employee relations, performance management, HR policy/process development, career development, talent management, change management, manager coaching, employee engagement, immigration, and leave of absence management. In this role, you are expected to proactively partner with management by leading people managers through HR processes and programs, providing them with strategic and operational advice, providing them with relevant insight, resources, and feedback, and by coaching and developing them.
To effectively perform the role, you are expected to learn the needs of your client group and build trusted partnerships with managers. You should also maintain a working knowledge of business literacy about the business units financial position, business plans and culture to understand drivers that influence the business.
Autonomy level: You should have a working understanding of multiple HR disciplines and Agero policies and programs to independently identify risk, enforce policies, share insights with managers, and lead employees and managers through HR programs. For complex HR situations, escalated HR issues, employee relations issues, involuntary exits, and manager coaching and development, you should bring recommendations to the HRBP team and then execute with oversight.
Key Outcomes:
Education: Bachelor’s Degree or equivalent work experience. SHRM Certified Professional (SHRM-CP) credential is a plus
Experience: 3+ years in professional HR roles with increasing responsibility. Including at least 1 year of project or supervisory/management experience. Working knowledge of multiple HR disciplines.
Skills: Excellent consulting skills. Excellent client management and business literacy skills. Strong conflict management skills. Strong interpersonal and negotiation skills. Excellent verbal and written communication skills. Ability to manage multiple conflicting priorities.
Working Relationships: Develop strong trusting relationships in order to gain support and achieve results. Be flexible and available to interact with employees at all levels.
D, E & I Mission & Culture at Agero:
We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.
The road to positive change starts inside Agero. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.
THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.
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***Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact recruiting@agero.com.
***Agero communicates with candidates via text for matters related to submitted applications, questions, and availability for interviews. If you prefer not to receive texts, you can contact Agero's recruiting team directly at recruiting@agero.com.
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