Maud Lavoizard

Head of Onboarding, France at Agicap

Maud Lavoizard is the current head of onboarding for Agicap in France. Maud has been with the company since October 2020 and assumed their current position in December 2021. Prior to their current role, they served as the co-VP of customer success with an amazing partner. In this role, they were responsible for the onboarding and account management of Agicap's largest accounts. Before that, they were a customer success manager with responsibility for onboarding, customer care, and account management.

Maud began their career as a marketing assistant with African Eagle Day Tours in April 2015. In this role, they were responsible for assisting with marketing initiatives and campaigns. Maud left this position in September 2015 to pursue other opportunities. In July 2016, they became an executive management assistant with the Molo Lolo Group. In this role, they provided administrative support to the executive management team. Maud left this position in September 2016 to pursue other opportunities.

In October 2018, Maud began working as a manager of customer success with Nelio. In this role, they were responsible for overseeing all aspects of customer success, including onboarding, customer care, and account management. Maud left this position in July 2019 to pursue other opportunities.

Maud is an experienced professional with a proven track record in customer success and account management. Maud is a skilled communicator and excels at building relationships with customers.

Maud Lavoizard attained a Master's degree in Strategic Management from ESDES Lyon Business School and a Bachelor's degree in International Hospitality & Catering Management from Vatel France.

Maud Lavoizard reports to Matthieu Lehodey, General Manager, France. They work with and Thomas Ligeon - Head of Customer Success, France.

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Timeline

  • Head of Onboarding, France

    Current role

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