Caitlin S. is an experienced professional with a strong background in office management and operations within the healthcare field. Currently serving as a Medical Office Coordinator at Results Physiotherapy since March 2021, Caitlin previously held the position of Manager of Operations at W. Shane Holmes, Orthodontist, where significant operational improvements were achieved, including a reduction in annual overhead costs by $15,000. With a robust history at Results Physiotherapy as PHPT Office Manager and Support Staff, Caitlin demonstrated leadership in achieving high referral conversion rates, managing communications with medical professionals, and ensuring exceptional customer service. Caitlin's earlier experience as a Mathematics Teacher and Assistant Volleyball Coach highlights effective organizational skills and a commitment to team development. Educational qualifications include a Bachelor of Applied Science in Mathematics from Cumberland University and an Associate of Science from Volunteer State Community College.
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