JS

Jamie Sims

Enablement & Delivery Leader at AgilityHealth

Jamie Sims has diverse work experience in various roles and industries. They started their career at DICK'S Sporting Goods in 2012, where they served as an Assistant Manager. Jamie trained staff, addressed communication issues, and analyzed marketing information to develop strategic plans. In 2013, they joined the University of Nebraska Medical Center as a Patient Liaison, providing vital support to patients, families, and the emergency department staff. Jamie then worked at First Data Corporation from 2014 to 2016, first as a Client Service Analyst, resolving complex customer problems and maintaining positive client relationships, and later as a Debit Project Manager, overseeing project scope and solving critical issues. From 2016 to 2019, Jamie worked at Ellie Mae as a Product Support Analyst, ensuring accurate identification and resolution of product defects and enhancements. Their most recent position is at AgilityHealth, starting in 2019, where Jamie held roles as a Customer Success Operations Specialist and an Enablement & Delivery Leader. In these positions, Jamie coordinated pre- and post-delivery activities, managed logistics, collected and summarized metrics, and ensured customer satisfaction.

Jamie Sims attended the University of Central Missouri from 2007 to 2011. During this time, they obtained a Bachelor's degree in Marketing and Business Administration with a minor in Textiles and Clothing in Business. Additionally, Jamie Sims earned a Bachelor of Science in Marketing and Business Administration with a focus on Textiles and Clothing in Business.

Links

Timeline

  • Enablement & Delivery Leader

    May, 2020 - present

  • Customer Success Operations Specialist

    February, 2019

View in org chart