Ricardo Casagrande

Service Desk Manager at AGL

Ricardo Casagrande has held various technical support roles in different industries, starting as a Technician at Coca Cola Amatil and progressing to roles like Service Desk Manager at AGL. With a Cert IV in Computer and Information Sciences and Support Services from Canberra Institute of Technology, Ricardo has amassed a diverse range of experience in customer service, technical support, and team leadership.

Links

Org chart

Peers

Timeline

  • Service Desk Manager

    March, 2023 - present

  • NOC Level 1 & 2 Team Leader At AGL

    April, 2022

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