Sharon L.

Sharon L. has a diverse range of work experience. Sharon started their career as a Technical Support Intern at SAP in 2016. Sharon then moved on to become an Integration Engineer at \u7231\u7acb\u4fe1 in 2017, where they participated in Ericsson technical training and worked on the Nanning Test Project. In 2018, Sharon joined \u5fae\u8f6f, where they worked as a Support Escalation Engineer. Their responsibilities included handling escalated cases from APAC enterprise customers, collaborating with the Azure/Office team, and collecting customer feedback for improved service. Most recently, in 2020, Sharon joined Agora as a Customer Success Engineer.

Sharon L. pursued their education from 2013 to 2017 at Dalian Maritime University, where they obtained a Bachelor's degree in communicating engineering.