CM

Catherine Melo

Client Success Manager at Agreement Express

Catherine Melo has a diverse work experience, beginning with their role as a Barista at Starbucks from 2013 to 2019. During this time, they also held a Teaching Assistant role at the Schulich School of Business - York University in 2019. In the same year, they completed an internship as a Business Development Consultant at The Leadership Institute (SG). In 2020, Catherine held dual roles as an Account Manager and Sales Enablement Manager at Infinite Growth. In 2021, they worked as a Client Success Associate at Phreesia, where they increased book of business valued at $1M by 10% YoY and developed and presented semi-annual Executive Business Reviews. Currently, Catherine is employed as a Client Success Manager at Agreement Express.

Catherine Melo completed a Bachelor of Arts (B.A.) in Arts and Contemporary Studies at Ryerson University. Catherine then went on to obtain a Master of Business Administration from the Schulich School of Business at York University between 2018 and 2020. In addition, they have obtained numerous certifications from institutions such as LinkedIn, ZoomInfo, Tableau Software, Smart Serve Ontario, Starbucks, and the Canadian Red Cross.

Links

Previous companies

Starbucks logo
Phreesia logo

Timeline

  • Client Success Manager

    May, 2022 - present

View in org chart