Mayssa ABO SEKKINA is a seasoned professional with extensive experience in customer service and business excellence. Currently serving as the Service Excellence & Customer Journeys Supervisor at Ahli United Bank since June 2022, Mayssa previously held the position of Business Excellence Team Leader at EBE Bank from January 2020 to July 2022. Mayssa's earlier roles include Service Quality Team Leader at Emirates NBD, where responsibilities encompassed enhancing customer experience, and various positions at Orange Business Services, FICG, NSGB, and Carrefour. Academically, Mayssa holds a Master’s degree in Science in Management from Nantes Université and a Bachelor’s degree in Management and Information Systems from French University Egypt.
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