James Hogan

Senior Vice President Customer Delight at Aigo.ai

James Hogan's work experience is as follows:

- Senior Vice President Customer Delight at Aigo.ai - Chatbot with a Brain since June 2022.

- Global Head Customer Success at Bentley Systems from October 2019 to May 2022.

- Chief Customer Officer at JeminiPS from September 2012 to October 2019.

- Sr. Director Global Customer Operations at Baker Hughes from May 2009 to September 2012.

- Oil & Gas Customer Operations Leader at Enaxis Consulting from February 2007 to May 2009.

- Executive Customer Operations Principal at BT Global Services from 2005 to 2007.

- Vice President Customer Operations at CyrusOne from 2000 to 2005.

James Hogan holds a B.S. degree in Economics, Finance, and Marketing, which they earned from Florida Southern College from 1992 to 1996. Prior to that, they attended Thornton Academy from 1988 to 1992, although the specific degree and field of study they pursued during that time are not mentioned. In addition to their educational background, James Hogan has obtained several certifications, including ITIL Service Master from ITIL Certified, Net Promoter Score Consultant from Satmetrix, PMP from PMI Portland Chapter, and Prosci Change Manager from Prosci. The specific dates of when these certifications were obtained are not provided.

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Previous companies

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Timeline

  • Senior Vice President Customer Delight

    June, 2022 - present

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