Ernest Roelofsz

Customer Success Manager at AIHR

Ernest Roelofsz is currently a Customer Success Manager at AIHR. Prior to this, they were a Hacking HR Partner with the Washington DC chapter from September 2019 to November 2020. Ernest's responsibilities included organizing and facilitating events for Hacking HR in Washington DC.

From October 2018 to November 2020, Ernest was also the Founder of Yes! We Connect US and a L&D Consultant. In this role, they were responsible for designing and facilitating internal employee meetings,kick-off sessions and team building activities. Ernest was successful in implementing interactive tools which made (new) employees feel connected so that they could make more impact individually and collectively. As a result of their work, 82% of employees got to know their colleagues better, 89% felt more connected and 87% were more motivated to work together.

In addition to their work with Yes! We Connect US, Ernest also sales activities which included developing LinkedIn campaigns, organizing master classes, setting up partnerships and taking an active role within network communities such as Hacking HR, International Association of Business Communicators & Meetings Professionals International.

Ernest Roelofsz has a NIMA Sales B - Sales Leader certification from ICM opleidingen & trainingen, a Professional Account Manager certification from ICM opleidingen & trainingen, and a Mediaplanning certification from SRM. Ernest also has an International business & management studies degree from Amsterdam University of Applied Sciences, a VWO degree from Noctua, and a HAVO degree from Aloysius college. Additionally, they have a Certified Customer Success Manager (CCSM) Level 1 & 2 certification from SuccessHACKER, a Strategic Human Resources certification from LinkedIn, and a Why the First Days at a New Job Matter certification from LinkedIn. Finally, they have a Professional Trainer certification from Academie voor Innovatief Trainen and a Customer Success Training certification from Winning by Design.

They are on a team with and Ilja Stolzenbach - Customer Success Manager. Ernest Roelofsz reports to Larissa Meiglin, Customer Success Lead.

Timeline

  • Customer Success Manager

    Current role

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