AIOPSGROUP a valantic company
Dimitar Panayotov is a Senior Technical Support Specialist at AIOPSGROUP since October 2020. Previously, Dimitar worked as a Tier 2 Technical Support Specialist at the same company and as a Service Desk Engineer at Doherty Associates from October 2015 to June 2020. Dimitar has experience in end-user support, troubleshooting software and hardware-related problems, and ensuring data security and compliance. Dimitar also has a background in mentoring junior engineers, developing procedures, and providing technical support for new technology implementations.
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AIOPSGROUP a valantic company
AIOPSGROUP is an established independent digital specialist that brings together the digital and “brick and–mortar” worlds for retail observability. The company focuses on intelligent infrastructure for digital and physical stores with decentralized commerce systems, automation, and digitalization in the process, AI monitoring solutions for a holistic view, and significantly improved MTTR (mean-time-to-resolution). We are proud to serve some of the leading brands such as Puma, Mark Jacobs, Coach, Stuart Weitzman, Kate Spade, Carter's, Acne Studios, IKEA, s. Oliver, Fjallraven, MCM, Rossignol, and Fenix Outdoor.