Kdsty Sium

Kdsty Sium is an experienced professional in the aviation and cargo industry, currently serving as a Functional Application Manager and previously as a Cargo Claim Analyst and CS & Inside Sales Representative at Air France KLM Martinair Cargo since March 2018. Responsibilities include managing specialty fresh shipments and providing proactive support for customer inquiries. Prior experience includes roles at Cygnific, where Kdsty was a Platinum Service Line advisor and KLM Customer Service Agent, and at KLM as a ground stewardess, promoting to Agent and training new staff. Kdsty initiated a career in customer service through an internship at Starwood Hotels & Resorts Worldwide, Inc. Kdsty holds a Bachelor's degree from Inholland University of Applied Sciences and an MBO plus qualification in Aviation Services from MBO College Airport Hoofddorp.