Lata Lancaster

Lata Lancaster is an experienced Airport Operations Manager at Air New Zealand, where employment commenced in May 2010, with progressive roles including Air New Zealand Lounge Leader for AKL Lounges, Team Manager, and Services Controller. Prior to this tenure, Lata served as a Senior Accounting Associate and Customer Service Agent at The Exchange from January 2007 to April 2010, and as a Customer Service Representative at Deca Commisary Store from January 2006 to February 2007. Lata holds a Bachelor of Business Administration from BYU-Pathway Worldwide, completed from January 2020 to January 2023, and a National Certificate in First Line Management (Level 3) from ServiceIQ obtained in 2014-2015. Lata has also participated in in-house training provided by Air New Zealand.