Air New Zealand
Michelle Hannan-Brown is a seasoned professional with extensive experience in business transformation and process engineering. Currently serving as Senior Manager of the RPA CoE at Air New Zealand since June 2019, Michelle leads initiatives aimed at enhancing customer outcomes. In addition to this role, Michelle is a Board Trustee for Tango Kilo Mike, contributing to mental health initiatives for armed services. Previous roles include Finance Business Transformation Manager at Downer New Zealand, and a decade-long tenure at Westpac New Zealand Limited, where leadership in diverse change initiatives was key, employing methodologies like Agile, Lean, and Six Sigma. Michelle began her career at Pulse Business Solutions as an Inbound Team Leader, and holds a Bachelor of Science (BSc) in Anatomy and Structural Biology from the University of Otago.
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Air New Zealand
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Air New Zealand is one of the world's leading airlines, known around the world, not just for their name and our innovation but also for their reputation. They are recognised as "New Zealand's Most Reputable Organisation" for their strong leadership, customer service orientation, innovation, brand, corporate values, and role as a strong ambassador for New Zealand.