Vivienne Vincent

Vivienne Vincent is an experienced aviation leader currently serving as the General Manager of Cabin Crew at Air New Zealand since April 2021. With a robust background at Virgin Australia from November 2003 to April 2021, Vivienne held multiple leadership roles including People Experience Manager, Head of Customer Service Delivery, General Manager of Cabin Crew & Inflight Experience, and Head of Cabin Crew. Key responsibilities included managing daily operations, enhancing customer service, driving operational excellence, and fostering a strong safety culture. Earlier in the career, Vivienne was the Training Manager at G.L.Bowron & Co. Ltd., overseeing training and development for over 550 employees.