Iain Roberts

Global Head Of EX at Airbnb

Iain Roberts serves as Vice President of People & Culture at Airbnb, focusing on transforming the company into a leading creative organization through innovative people strategies and optimized operational models. Prior to this role, Iain held the position of Chief Operating Officer at IDEO, where leadership involved balancing client needs with the promotion of IDEO's creative culture. Previous experience includes co-founding Greenfield Labs and D.Ford at Ford Motor Company, contributing to substantial revenue growth, and acting as a Strategic Advisor for Allbirds and Techstars. Iain's extensive background at IDEO also comprises roles as Senior Partner, Managing Director, and Director, Experience Design, where responsibilities encompassed client relationship management and fostering creative excellence. Education includes a Master of Arts in Industrial Design Engineering from the Royal College of Art, a DIC from Imperial College London, and a BEng in Aeronautical & Astronautical Engineering from the University of Southampton.

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