Mike James

Mike James serves on AireSpring’s executive team as the Senior VP of Customer Experience. Throughout his long career in the telecommunications industry, Mike has built a reputation for success as an executive in customer experience, sales, account management, technical support, customer care, marketing, training, installation, mergers and acquisitions, engineering, and operations.

Mike has extensive national and international experience having worked in numerous telecommunications companies in Europe, LATAM, Asia, Australia, the Caribbean, and the US. Prior to joining AireSpring, he worked at TPx Communications, most recently as SVP Customer Experience, while during his 19-year career there, he played a key role in their evolution to becoming a Managed Services Provider, which was a key factor in growing their revenue and customer value realization.