Cristian Giraldo Agudelo

Technical Support Specialist at Aireon

Cristian Giraldo Agudelo's work experience begins in 2005 as a Bagger at Recuperar S.A.S. In 2007, they worked as a Customer Service Representative for Avianca at Teleperformance. From 2011 to 2012, they were an International Business Internship at Huawei and later worked as a Sales and Marketing Representative at Corporación Ambyser. In 2012, they became a Telephone Operator at EMTELCO S.A. From 2016 to 2021, they worked as a Cashier and Health & Wellness Customer Service at Wegmans Food Markets. In 2021, they joined Kelly as a Trilingual IT Analyst, providing hardware and software IT support. In 2022, they worked as a Customer Service Representative at RXO, scheduling deliveries, monitoring truck drivers, and performing English-Spanish-English interpretation. Cristian also worked as a Technical Support Specialist at Aireon LLC.

Cristian Giraldo Agudelo has a diverse education history. Cristian started their educational journey at Colegio Manzanares, where they completed their elementary school and high school education from 1993 to 2004.

In 2005 to 2006, Cristian attended Institución Universitaria Pascual Bravo and obtained an associate's degree in Mechatronics, Robotics, and Automation Engineering. Later, from 2009 to 2011, they enrolled at Servicio Nacional de Aprendizaje (SENA) and focused on Global Negotiation and Business International.

In 2012, Cristian pursued two different courses simultaneously. Firstly, they enrolled in Institución Universitaria Pascual Bravo again for Aircraft Maintenance/Technologie de Maintenance d'aéronefs. Secondly, they attended Alliance Française de Medellin to study the French language.

Continuing their education, in 2012 to 2013, Cristian further enhanced their proficiency in the French language by studying at Colombo Americano de Medellín.

In recent years, Cristian has continued to expand their knowledge and skills. Cristian recently attended George Brown College from 2022 to 2024 to pursue a degree in Electronics Technician with a specialization in Electrical and Electronics Engineering.

Furthermore, Cristian has obtained multiple certifications to enhance their expertise. These certifications include "How to configure VLAN's using Cisco Packet Tracer" from Coursera, obtained in May 2023; "Recognizing and managing anaphylaxis" from the World Health Organization, obtained in May 2023; "How to Optimize Your Instagram Account" from Coursera, obtained in March 2023; "Air Traffic Safety Electronic Personnel training" from Aireon LLC, obtained in February 2023; "Google IT Support Certificate" from Coursera | Google, obtained in December 2022; "IT Security: Defense against the digital dark arts" from Coursera | Google, obtained in December 2022, and more.

These qualifications and certifications showcase Cristian Giraldo Agudelo's commitment to continuous learning and professional development throughout the years.

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Peers

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Timeline

  • Technical Support Specialist

    December, 2022 - present