Pooja Raman

Pooja Raman is an experienced professional in Customer Success and account management, currently serving as Manager of Scaled Customer Success at Airtable since April 2020, where Pooja leads a team of five global Customer Success Managers and oversees over 400 global enterprise accounts generating more than $50 million in annual recurring revenue. Previously, Pooja held various managerial positions at Airtable, including managing teams focused on Commercial Customer Success and Customer Onboarding. Prior experience includes serving as a Customer Success Manager at Dropbox, where Pooja managed 120 accounts valued at over $3.5 million, and as a Business Development Representative at Oracle, demonstrating strong skills in sales and customer retention. Pooja also completed internships in Human Resources at Visa and Liberty Mutual Insurance and holds a degree from the Texas McCombs School of Business.