Engineering Manager (site Reliability Engineering)

Hey there! Thanks for stopping by. We’re Airtasker, the tech company that connects people who need to get things done with those who have the skills to do it.

Our mission is to empower people to realise the full value of their skills. This doesn’t just apply to those who use our product. It’s also for our whooooooole team of go-getters who bring the product to life and deliver impact to our community on a daily basis. Because we believe work (and life) is always better when you truly know and appreciate your strengths and skills

So, with that in mind, we are looking for a new Engineering Manager (Site Reliability Engineering) to join our team of go-getters and realise the full value of their skills!

What you'll do:

• Lead and nurture a motivated, collaborative, and results-oriented team
• Empower and inspire team members to take ownership of their development and career advancement
• Collaborate with CTO, EMs and other stakeholders to ensure a steadfast dedication to quality for production systems
• Drive a culture that embraces data-driven decision-making for production system changes and incident management
• Collaborate with SRE Engineers to establish operational service roadmaps aligned with the reference architecture
• Cultivate a culture of problem-solving through innovative thinking
• Challenge existing practices and drive improvements to SRE processes and tools.
• Implement structured engineering and operations processes
• Ensure proper team focus on priorities, milestones, and deliverables

What it takes to be successful in the role:

• 4+ years of hands-on management experience in leading high performing engineering teams
• Extensive experience with AWS cloud services, including proficiency in utilising compute, storage, networking, security, and monitoring tools
• Proven track record in project governance, process enhancement, and implementing SRE methodologies at scale
• Demonstrated leadership experience in guiding technical teams within a fast-paced, high-stakes environment.
• Demonstrated expertise in deploying, managing, and optimising AWS infrastructure and applications to meet business objectives efficiently
• Experience managing Kubernetes or other containerised platforms at scale
• Comprehensive understanding of distributed systems development, including distributed systems concepts and API development
• Strong design and problem-solving skills with a focus on engineering excellence, quality, security, and performance
• Demonstrated ability to build, operationalise, and maintain highly scalable systems
• Deep understanding of Site Reliability principles and best practices
• Experience with retrieving, analysing, and visualising observability metrics and logs
• Proficiency with Ruby, Kotlin, Python, Bash and/or Terraform

What you'll love:

• Competitive compensation packages
• Airflex - we embrace flexible working to support different life stages and lifestyle preferences. We are an outcomes driven company and trust our people to do what’s expected of them and to manage their own time.
• Airtime Fridays - no meetings and no slack on Fridays to allow you to find your flow in deep focus work, invest in your personal growth and increase your productivity.
• Recharge Days - each quarter we have a company-wide Recharge Day, equivalent to 4 additional days of leave per year. The purpose of Recharge Days is for all of our people to have a break from work on the same day. Whether choosing to explore new adventures or cosy up with a book, these days are dedicated to our people where the world can wait and self-care takes centre stage.
• Connection and celebration - we celebrate connecting as people through regular rituals such as weekly AMAs, annual AirCon and Tuesday lunches. These moments are designed to bring us all together, whether you are local or remote!
• A culture of context, not control - we believe that empowering people through Airtasker starts with empowered people within Airtasker.
• We are agile and innovative in the way we work and how we grow - we believe in a growth mindset and trying new things.
• Learning and development - as humans, we never stop growing - we believe feedback is a gift, and provide allowances to empower you to identify learning that is right for you.
• Progressive parental leave policies - we believe that feeling supported to stay connected to both your professional and personal self when raising a family is vital in bringing your best self to work.
• Celebration swap benefit - the option to swap national, state or territory public holidays for those that are more aligned to your beliefs and background.
• Access to wellbeing support - we want to ensure that you have all the support you need to prioritise your mental health and wellbeing, so that you can bring your best self to work. To this end, you'll be given full access, via our EAP, to regular 1:1 counselling with mental health and wellbeing specialists.
• Airtasker credits - whether it’s help around the home or planning your next date night, use your Airtasker credits every year to help you get more done.
• Dog friendly office - say hello to Harvey and Frank!

At Airtasker we believe in culture add - that each person is different and has their own background, learnings and unique experiences that can add to the Airtasker cultural tapestry. We pride ourselves on our inclusive culture, and encourage applications from people of all backgrounds.

To all recruitment agencies and talent suppliers: Airtasker does not accept unsolicited resumes. Airtasker is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to our job postings or directly to our managers. If you are on our supplier list and have terms in place, ensure you work alongside our internal TA team and do not send resumes directly to managers.

#LI-TR1 #LI-Hybrid