Jackie Aritua Rozario has extensive work experience in the customer experience field. Jackie Aritua currently serves as the Director of Customer Experience at Acorn Management Services Limited, where they focus on providing purpose-built accommodation for students in Kenya. Prior to their current role, Jackie held the same position at Telkom Kenya Limited. Jackie Aritua has also worked at Airtel Uganda as the Head of Contact Experience and at Airtel Kenya as the Head of Retail Operations. Additionally, they have experience as a BPO Programme Manager at Airtel Group Office. Jackie's previous role at Multichoice Kenya involved overseeing call center operations, social media, and credit control. Jackie Aritua'sdiverse experience in customer service and operations has provided their with a comprehensive understanding of the field.
Jackie Aritua Rozario pursued their education from 2015 to 2018 at Edinburgh Business School - Herriot Watt University. Jackie Aritua completed their MBA in strategic management with a field of study in Business Management.
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