Nathalie Rey Valdivieso

Nathalie Rey Valdivieso currently serves as Senior Manager of Customer Operations for EMEA at Airwallex, having transitioned from Manager in the same department. Prior to this role, Nathalie held various leadership positions at Impala, including Head of Operations, Head of Customer Operations, and Customer Support Director. Nathalie's experience also encompasses technical support roles at Zendesk, where responsibilities included providing bilingual technical assistance, troubleshooting, and training development. Earlier, Nathalie contributed as a Senior Account Manager at Base7booking and served in marketing internships, demonstrating expertise in customer relations and operational efficiency. Nathalie's educational background includes a Bachelor of Science in Hospitality Management from EHL and a Postgraduate Diploma in International Marketing from the University of Liverpool.