After 8 years of experience supporting mostly home users, Adam was looking for a new challenge and joined AIS in 2012 to focus his career on business IT support. His experience dealing with non-technical users gave him a unique ability to teach and explain technology in a way clients could actually understand. This has allowed him to progress to be the Service Desk Manager where he can share his knowledge with the team and encourage their professional growth. Adam graduated with a Bachelor of Science in Computer Science from the University of Iowa.
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