Melissa Basso

Melissa Basso has a diverse work experience spanning over several companies and roles. Melissa started their career at Marco Marketing Consultants, where they worked as a Retail Assistant for Microsoft and later as a Retail Supervisor for Intel. In these roles, they were responsible for promoting and increasing sales of Microsoft and Intel products in large retail networks.

Melissa then joined Dell as an Inside Sales Representative, where they focused on acquiring new customers and reactivating dormant ones. Melissa later became an Inside Account Manager, managing strategic clients and achieving outstanding results.

Melissa then worked at Digitro Tecnologia as an Executivo Comercial, where they were responsible for market research, lead generation, and consultative sales to new clients. Melissa also renewed service contracts and aimed to ensure customer satisfaction.

At WEX, Melissa served as a Key Account Manager, managing and building relationships with large accounts in the Means of Payment and Benefits market. Melissa'sfocus was on upselling and cross-selling to make existing customers profitable.

Melissa then moved to Neoway as an Account Executive, where they prospecting for new business and presented the company's SAAS Platform, emphasizing Big Data and Artificial Intelligence in Sales, Marketing, Risk, and Compliance.

Currently, Melissa works at Aivo as a Key Account Manager, responsible for managing key accounts and supporting their needs.

Throughout their career, Melissa has gained experience in sales, account management, customer relationship management, and consultative selling. Melissa'swork has involved various industries, including technology, marketing, and finance.

Melissa Basso's education history is as follows:

Melissa attended Universidade do Sul de Santa Catarina from 2013 to 2016, majoring in International Business and Foreign Trade. During this period, they also completed a Bachelor's degree in Administration, with a focus on International Business and Foreign Trade.

In 2015, Melissa took an English Course at Kaplan International English to enhance their language skills.

Melissa completed their Superior Completo degree in International Trade at Universidade do Sul de Santa Catarina from 2011 to 2015.

Melissa also attended an English Course at Kaplan International School in 2014 to further improve their English language proficiency.

Additionally, Melissa has obtained the following certifications:

- "Live para Supervisores" from Aivo in January 2023.

- "Como Estabelecer Padrões de Qualidade no Atendimento ao Cliente" from LinkedIn in July 2022.

- "Como Desenvolver sua Inteligência Emocional" from LinkedIn in June 2022.