RC

Ricardo Coronado

Client Success Manager at Akademos

Ricardo Coronado has over 12 years of work experience. Ricardo currently serves as a Client Success Manager at Akademos, Inc. since 2021 and as a Demo and Tasting Specialist/Foodie at Central Market since 2021. From 2015 to 2021, they worked at The University of Texas at San Antonio as a Sr. One Stop Enrollment Counselor, a Sr. Admission Counselor, an Admission Counselor II, and an Admissions Outreach Officer. In 2014, they worked as an Assistant Service Manager at Central Market. From 2013 to 2014, they worked as an Admission Counselor at The University of Texas at Arlington. From 2012 to 2013, they worked as a Service Partner at Central Market and was enrolled in Lead Development, a training program for a lead position in a department or assistant manager of a department. From 2009 to 2012, they worked at Oklahoma Wesleyan University as an Enrollment Representative and Interim Coordinator Student Academic Services.

Ricardo Coronado attended David Crockett High School from 1999 to 2002. Ricardo then went on to obtain a Bachelor of Science in Social Studies/History from Oklahoma Wesleyan University from 2004 to 2008. In 2018, they completed their Master of Education - MEd in Higher Education/Higher Education Administration from The University of Texas at San Antonio. In addition to their formal education, Ricardo Coronado has obtained several certifications from LinkedIn, including Build Your Own Professional Training: Quick Start Guide, Creating Fun and Engaging Video Training: The Why, Designing a Training Program: Setting Goals, Objectives, and Mediums, Finding and Retaining High Potentials, Human Resources in the On-Demand Economy, Human Resources: Running Company Onboarding, Performance-Based Hiring, Recruiting Foundations, Strategic Human Resources, Talent Sourcing, Training with Stories, Customer Service: Serving Customers Through Chat and Text, De-Escalating Intense Situations, Leading a Customer-Centric Culture, Leading a Customer-Centric Culture (2013), Organizational Culture, and Customer Service: Call Control Strategies.

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Timeline

  • Client Success Manager

    November, 2021 - present

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