Erika Juan Heredia

Team Lead Customer Success Manager at Aklamio

Erika Juan Heredia has held various roles in the marketing and communications industry since 2010. Erika began their career as an Operador de Cámara at Televisione Telecolore in 2010. In 2011, they held the role of Social Media Manager at Hooptap and Community Manager at Norauto Espana, where they were responsible for community management, content creation, reputation management, and promotions. In 2012, they were a Merchandiser at Master en Counicación y Branding digital, CEU. In 2013, they spent the year in London. From 2014 to 2015, they were a Marketing Specialist at Dekoshop S.L. and an Online Marketing Manager and Digital Planner at 4finance. Erika has been a Senior Customer Success Manager at Aklamio since 2018.

Erika Juan Heredia has a Master Comunicación y Brandig Digital from Universidad CEU San Pablo, which they obtained between 2010 and 2011. Prior to that, they obtained a Licenciada in Comunicación Audiovisual from UCAM Universidad Católica San Antonio de Murcia between 2005 and 2010. In addition, in June 2016, they obtained a Certificación Google Adwords Search from Google.

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Timeline

  • Team Lead Customer Success Manager

    October 1, 2022 - present

  • Senior Customer Success Manager

    October, 2018