Lisa Knoop is an experienced professional currently serving as a Demand Planning & Forecast Analyst at Hisense Benelux since June 2023. Prior roles include Customer Interface Account Specialist at Bayer, and Triage Support Engineer at SWIFT, where Lisa successfully optimized support for premium customers in various languages. Lisa also has a strong background in sales support as a Sales Support Specialist at Easthouse Electronics Technology B.V., where responsibilities included customer relationship management and technical support. A Master of Arts in Classical Chinese Studies was obtained from the University of Münster, along with a Bachelor of Arts in Chinese and Korean Studies from Ruhr University Bochum. Additional academic experience includes studying at National Taiwan Normal University.