Gloria Woo

Gloria Woo is a seasoned digital analyst with extensive experience in analytics, insights, and customer experience management. Currently serving as a Senior Digital Analyst at Alaska Airlines since November 2024, previous roles include Team Lead and Business Insights Manager at Glassbox, where Gloria drove significant ROI by delivering numerous use cases and enhancing customer partnerships. Prior experience at United Airlines involved providing digital insights to multiple product teams, while earlier roles at Oracle and Avant focused on strategic consulting and operational analytics. Gloria's career began at Ameren, leading analytics projects, and includes a solid foundation in data-driven decision-making, underscored by a Bachelor of Arts in Economics from the University of Illinois Urbana-Champaign.