Todd P.

Todd P. has extensive experience in customer service and operations management. Todd currently holds the position of Senior Vice President of Operations at EverDriven. Prior to this, they were the Vice President of Global Customer Operations at WorldRemit, where they successfully transformed the customer experience and achieved significant improvements in contact rate and CSAT. Todd also served as the Vice President of Global Customer Care at Deliveroo, where they built a global customer care team and implemented operational efficiency measures. Todd held similar leadership roles at Priceline, Grubhub, Virgin Management, and Virgin America, where they contributed to enhancing customer service and driving business growth. Todd's career in customer service started at Virgin Mobile USA, where they managed the Operations & Planning for the Customer Care team. Throughout their career, Todd has consistently focused on putting the customer first and achieving operational excellence.

Todd P. attended the University at Buffalo from 1991 to 1994, where they obtained a Bachelor of Arts degree in Art History.