Geraldine Smith

Geraldine Smith has a work experience spanning from 2008 to 2020. Geraldine started as a Helpdesk Agent/Customer Service Representative at Community Bank before moving on to the U.S. Department of State as an Information Management Associate. Geraldine then joined Leidos as a Senior Service Desk IT Specialist before joining Apex Systems as a Desktop Support Team Lead. Currently, they are working at Alchemy Technology Group, LLC, where they have held roles as a Project Manager, Services Operations Manager, and currently as the Principal - Services Operations. Their roles have involved project coordination, team management, optimizing system performance, and providing exceptional customer service.

Geraldine Smith completed their education in a chronological order. Geraldine started by earning an Associate's Degree in General Studies from Craven Community College, where they studied from 2011 to 2014. Next, they pursued a Bachelor's Degree in Business Administration and Management from East Carolina University for the academic year 2014-2015. Later, they obtained a Master's Degree in Public Administration with a focus on Organizational Management from American Public University, which they attended from 2016 to 2018. Additionally, in March 2014, Geraldine also obtained a certification in Security+ from CompTIA.