Arnold Alonzo

Arnold Alonzo has a solid work history in the IT field. Arnold is currently working as an IT Support Manager at Aldridge since March 2021. Before that, they worked at ENTRUST Technology as an IT Specialist II from April 2015 to March 2021. In this role, they provided prompt and courteous customer support, configured infrastructure hardware and servers, performed network maintenance, and offered troubleshooting and administrative support on various IT systems. Prior to that, Arnold worked at Information Innovators Inc. (Triple-i) as an Enterprise Service Desk Tech from November 2014 to April 2015, where they provided customer service to United States Air Force users, created and completed service tickets, and troubleshooted user and organization accounts. Additionally, they have experience as a Sales Support at Best Buy from April 2006 to April 2015. In that role, they performed inventory management tasks, maintained filing systems, and resolved order issues.

Arnold Alonzo attended Hallmark University from 2013 to 2015, where they obtained an Associate of Arts and Sciences (A.A.S.) degree in Information Technology. Additionally, in August 2014, Arnold obtained a certification in Security+ from CompTIA.