Kerry Lakatos-Hayward is an experienced professional in customer operations and energy management, currently serving as Director of Customer Operations and Director of Customer Care at Alectra. Previous roles include Lead Consultant at NewEnergyCustomer.com, Senior Consultant for Investor Relations & Regulatory Affairs at Storage Power Solutions, and various director-level positions at Enbridge Gas Distribution, where responsibilities spanned Energy Supply, Gas Storage, Customer Care, Operations Services, and Business Development & Strategy. Kerry holds a Certificate in Carbon Finance from the University of Toronto and has further educational credentials from Queen's University.
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