Nelson Villarino

Nelson Villarino is an experienced operations professional currently serving as Senior Manager of Operations Member Solutions at Alegeus since December 2018. Previously, Villarino held positions as Front Line Manager at Genpact and Call Center Supervisor at Teletech. A notable tenure includes over nine years at Connextions, where Villarino advanced through various roles such as Operations Manager, Senior Sales Manager, Sales Coach, and Senior Account Associate, focusing on performance improvement and team development. Early career experience includes management roles in retail and technical positions in printer repair, along with military service as a Law Enforcement Specialist in the U.S. Air Force. Villarino's education includes a Lean Six Sigma Green Belt from the College of Harvard and specialized training in law enforcement.