Manager, QA & Compliance

Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. 

Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. 

Job Description Our Product Development team is seeking a Manager, QA & Compliance to lead our efforts in maintaining product certifications and regulatory compliance, while also taking charge of pinpointing and resolving potential quality concerns in our deployed products. This role reports to our VP, Product Development, and will play a crucial role in ensuring our life-saving solutions meet the highest quality standards and comply with all relevant regulations. 

The ideal candidate is detail oriented and has a strong background in quality assurance and compliance management, with the ability to effectively collaborate with cross-functional teams.

A Day in the Life:

• Oversee the process of obtaining and maintaining product certifications from relevant regulatory agencies and industry standard organizations
• Monitor changes in regulations and standards to ensure ongoing compliance with all applicable requirements
• Coordinate and manage internal and external audits to assess compliance with regulatory requirements and quality standards
• Drive continuous improvement initiatives to enhance quality, efficiency, and compliance across the organization
• Identify and assess potential quality and compliance risks and develop strategies to mitigate these risks
• Oversee every aspect of quality in our products and operations with full organizational authority in every dimension of QA
• Manage global regulatory compliance, testing, and accreditation management
• Collect and review data from fielded products. Work closely with the Product Development team members to investigate potential product issues.

Required Skills:

• In-depth knowledge of relevant industry standards and regulations
• Experience collecting and investigating customer data for potential issues
• Ability to organize data to look for long term product trends
• Experience with Salesforce CRM or similar tool suite
• Excellent problem-solving skills and attention to detail
• Strong verbal and written communication skills

Desired Skills:

• Some experience with companies designing electronic products and systems
• Experience holding a previous position on a quality team and/or familiarity with regulatory standards
• Experience leading small teams

Education and Experience:

• Bachelor’s degree in a Technology field or equivalent experience
• 5+ years of experience in quality assurance, compliance management, or regulatory affairs, preferably in a technology or manufacturing industry.
• Experience with the UL/CE Certification processes; knowledge of those associated with Emergency Management a plus

Alertus Career Advantages:

• Competitive salary
• Unlimited PTO
• Business Casual Environment
• Being part of a fast-paced and growing company
• Rewarding experience of bringing life-saving solutions to schools and organizations worldwide
• Regular company social and team-building events
• Circle of Excellence Rewards Trip