Sérdar Kayan, MBA, PMP, ITIL

Director Project Delivery at Alex Solutions

Sérdar Kayan has over two decades of work experience in various roles related to project management, IT, and network engineering. Sérdar is currently working as a Project Delivery Manager at Alex Solutions. Prior to that, they were a Program Manager at mdf commerce. From 2018 to 2020, Sérdar worked as a Project Management Officer at Eye T Consulting. Sérdar has also worked at Amdocs Canada as a Project Manager and Delivery and Implementation Manager, where they managed complex system development projects for telecom companies such as Bell, Sprint, and Verizon. Additionally, they served as a Sr. Business Analyst and Problem Manager at Amdocs, where they managed the life cycle of problems in production and handled defect management. Before that, Sérdar co-founded XooM Solutions and worked as a Co-Founder. Sérdar also gained experience as a Tier II Support Engineer at HP, where they provided technical support and customer service to HP users. Prior to that, they worked as an R&D Network Engineer at Ulker Group | Datateknik A.S., where they introduced and upgraded technologies and integrated multiple remote locations. Throughout their career, Sérdar has demonstrated expertise in project management, IT service management, and network engineering.

Sérdar Kayan, MBA, PMP, ITIL has a diverse education history that spans across multiple fields and institutions. Sérdar obtained a Master's Degree in Business Administration (MBA) with a focus on Management and Operations from Concordia University, where they studied from 2017 to 2020. Sérdar also pursued further education in the field of Surgical Innovation Courses at McGill University from 2019 to 2020, specifically in the Department of Experimental Surgery.

Prior to their postgraduate studies, Sérdar earned a Master's Degree in Foreign Languages from Istanbul Technical University, studying from 2000 to 2002. Sérdar also completed a Certificate in Business Administration from Concordia University in 2005. For their undergraduate education, they attended İnönü University, where they obtained a Bachelor's Degree in Electric & Electronic Engineering from 1994 to 1998.

In addition to their academic qualifications, Sérdar has obtained various certifications throughout their career. Notable certifications include the Project Management Professional (PMP) certification from the Project Management Institute, obtained in November 2014, and the Information Technology Infrastructure Library (ITIL) certification, which they completed through an online course of study in September 2012.

More recently, Sérdar has pursued professional development in the field of artificial intelligence and agile project management. Sérdar has completed several LinkedIn courses, including AI Accountability Essential Training, Artificial Intelligence Foundations, Learning XAI: Explainable Artificial Intelligence, Agile Project Management with Microsoft Project, and Agile Foundations, among others. Sérdar also completed an Introduction to AWS for Non-Engineers course on LinkedIn.

Additionally, Sérdar has achieved the Competent Communicator in Public Speaking designation from Toastmasters International, indicating their proficiency in this area. Lastly, they obtained the SAS Platform Administrator certification from SAS.

Overall, Sérdar Kayan has a strong educational background, with degrees in business administration, engineering, and foreign languages, and possesses certifications in project management, ITIL, artificial intelligence, and more.

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