Swetha Jillella possesses a Bachelor's Degree in Computer Science from Jawaharlal Nehru Technological University, Kakinada, obtained from 2006 to 2010. Swetha has held several technical support and client solutions roles, including Sr. Technical Support Specialist at Align Technology, Tier 2 Client Solutions Coordinator for Pardot at Salesforce, Admin – Client Support at Bedsonline, and Sr. Technical Support Associate & SME at Amazon, showcasing a strong background in client support and technical assistance across various organizations.
August, 2019 - present