Pedro Ângelo

Pedro Ângelo has had a varied work experience, beginning in 2018. In that year, they worked as a Data Collector Executive at Zomato, a Community Manager and Event Planner at I Love Douro, and a Customer Support Specialist at Bolt, helping both the English and Portuguese markets. In 2019, they worked as a Customer Support Agent and Complaints Specialist at Monese, helping with customer inquiries, bugs, and issues, as well as working with the Financial Ombudsman and Ombudsfin. In 2020, they worked as a Customer Solutions Expert at Pipedrive, assisting business customers and building automation with the in-house tool. Currently, they are a Customer Support Engineer at Salsify EMEA, helping brands such as 3M, Nestle, MARS, Unilever, and Yeti in identifying workarounds, bugs, and managing their databases.

Pedro Ângelo attended Instituto Nun' Alvres from 2008 to 2014. Pedro then attended OFICINA - Escola Professional do INA from 2015 to 2017, where they earned a 12th degree in Marketing, PR, Publicity and Communication Technician. Pedro Ângelo also holds two certifications from Salsify: PIM Proficiency, obtained in June 2022, and Salsify Foundations Proficiency, obtained in May 2022.