Jackie Birch

Jackie Birch has extensive experience in telecommunications and customer service, currently serving as a VCore Administrator at Allbridge since March 2016, following the company's rebranding from DCI - Design Communications LLC, where Jackie held the position of VCore Broadsoft Administrator. Prior experience includes working as a Hosted Account Specialist at OTT Communications from February 2010 to March 2016, where responsibilities encompassed project management for Hosted services, system provisioning, user training, and ongoing account support. Earlier roles include Business Coordinator at Oxford Networks from 2008 to 2010, focusing on personalized customer service, and Business Account Specialist at Mid-Maine Communications from 2006 to 2008, handling customer orders and inter-departmental communication. Jackie's educational background includes a Word Processing Specialist degree from Cittone Institute and a high school diploma from Edison High School.