Kai Mendisch

Kai MENDISCH is an accomplished leader in the insurance industry with extensive experience in claims operations and customer service. Currently serving as Head of Claims Operations and Co-Head of Operations at Allianz Direct, Kai MENDISCH is instrumental in transforming customer service perceptions. Prior roles at Allianz include Team Lead and Deputy Head of Department for GA Damage, where responsibilities included expanding divisions and personnel management, and various positions focusing on capacity management, human resources, and process optimization. Starting a career at Allianz as a fraud prevention specialist, Kai MENDISCH has developed a comprehensive skill set over more than two decades in the sector.