Katherine Lehmann

Contact Center Director - Customer Care at Allianz Life Ventures

Katherine Lehmann has a diverse work experience, starting in 2004 as an intern for BMW Customer Service Center at Behr. Katherine then joined Allianz Life in the same year as a Senior Life Case Manager, where they provided high-level customer service and handled policy placement. From 2010 to 2012, Katherine worked at Allianz SE as a TOM Reference, focusing on project management and enhancing the target operating model. Returning to Allianz Life in 2012, Katherine took on various roles, including Principal Operations Analyst for eSolutions, where they worked on strategically scoped projects and implemented digital capabilities. Most recently, they have been working as the Contact Center Director - Customer Care at Allianz Life from 2022.

Katherine Lehmann earned a Bachelor's degree in International Business and German from the University of Wisconsin-La Crosse, where they attended from 1998 to 2003. Katherine later pursued an MBA in Business, Marketing, and Management at the University of St. Thomas from 2009 to 2013. In addition to their academic achievements, they obtained certifications in "Excel: PivotTables for Beginners" from LinkedIn in 2019 and "OPEX Blue Belt" from Allianz Group OPEX in 2011.

Links

Previous companies

MAHLE logo
Allianz logo

Timeline

  • Contact Center Director - Customer Care

    April, 2022 - present

  • Principal Operations Analyst - Contact Center

    January, 2019

  • Principal Operations Analyst - Esolutions

    October, 2012

  • Senior Life Case Manager

    December, 2004