Julie Fischer

Director, Inbound Call Center at Allied Solutions

Julie Fischer has a diverse work experience starting from their most recent position as the Director of Inbound Call Center at Allied Solutions LLC. In this role, Julie oversaw a team of 175 managers, supervisors, and customer service representatives. Their responsibilities included strategizing staff utilization to meet service level agreements, implementing leadership development programs, and managing various call queues.

Before joining Allied Solutions LLC, Julie worked at GEICO in multiple roles. Julie started as a Customer Service Supervisor in October 2015 and then transitioned to the position of Leadership Development Coordinator in May 2019. In January 2020, they became a Customer Service Manager. Their time at GEICO involved managing customer service teams, coordinating leadership development programs, and ensuring customer satisfaction.

Prior to their experience at GEICO, Julie was a Middle School Teacher at Geist Montessori Academy from March 2010 to June 2013.

Overall, Julie Fischer has a strong background in leadership, customer service, and education, with a proven ability to manage teams and meet organizational objectives.

Julie Fischer attended Ball State University from 2001 to 2006 and obtained a Bachelor of Science degree in Secondary English Education.

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Timeline

  • Director, Inbound Call Center

    January, 2023 - present