Nathaniel Villforth

Nathaniel Villforth has a diverse work experience spanning multiple industries. Nathaniel started their career as a Research Analyst Intern at Potomac Advocates LLC in 2007. In 2009, they worked as an Assistant Department Manager at Jos. A. Bank Clothiers before joining Best Buy as a Front End Leader/Operations Administrator in 2010.

In 2011, Nathaniel joined The Washington Center and held various roles, including Development Consultant, Senior Program Coordinator, Salesforce Administrator, and Senior Financial Aid Counselor. Nathaniel then moved on to Creative Systems and Consulting in 2014, where they worked as a Certified Salesforce Administrator, supporting three custom applications and facilitating business process definition and requirements analysis.

From 2015 to 2016, Nathaniel worked as a Business Analyst at CSC, streamlining deployment and configuration processes for a global Salesforce Service Cloud call center implementation. Nathaniel then joined CSRA Inc in 2016 as a Sr. Solutions Architect, overseeing the design, development, and deployment of Salesforce business process automation solutions.

Most recently, Nathaniel joined Allied Telecom Group in 2019 as a CRM Architect, responsible for architecting and implementing CRM solutions.

Throughout their career, Nathaniel has demonstrated a strong understanding of Salesforce and its various modules, with a focus on process improvement, documentation, and client issue-resolution. Nathaniel has also gained experience in leadership, stakeholder engagement, training, and project management.

Nathaniel Villforth attended Dickinson College from 2005 to 2009, where they obtained a Bachelor of Arts (BA) degree. Their field of study included Political Science and East Asian Studies. In 2007, they also spent some time at The Washington Center, where they focused on International Affairs. In terms of additional certifications, Nathaniel obtained an IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in February 2020. Nathaniel also holds certifications as a Salesforce Certified Administrator and Salesforce Certified Platform App Builder, although the exact dates of obtaining these certifications are not provided.