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Ashmita D

Head Of Globalution Customer Services - MOC at Allied Worldwide Limited

Ashmita D has a diverse work experience spanning multiple industries. Ashmita started their career at WNS Global Services as a Quality Analyst, where they audited calls and implemented changes to enhance customer experience. Ashmita then moved on to Mphasis as a Customer Service Executive, providing support for insurance products and upselling financial services. At Tech Mahindra, they worked in customer relations, focusing on retention and cancellation processes. Ashmita then transitioned to StudioXR *Architecture. Interior 3D. VR & AR. as an Operations Specialist, overseeing the development and implementation of 3D and AR/VR projects. Currently, at Allied Worldwide, they hold the role of Head of Globalution Customer Services - MOC, where they are responsible for setting up policies and procedures, tracking operational parameters, and ensuring quality assurance. Throughout their career, Ashmita D has demonstrated strong analytical skills, problem-solving abilities, and a customer-centric approach.

Ashmita D attended the Allahabad Agricultural Institute, where they pursued a Bachelor's degree in Computer Science (BCA). No specific start or end years were provided for this education.

Links

Previous companies

WNS Global Services logo
Tech Mahindra logo
Mphasis logo

Timeline

  • Head Of Globalution Customer Services - MOC

    January, 2022 - present

  • Process Lead

    April, 2019

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