ShivaKumar Manchala possesses extensive experience in technical support and cloud engineering, currently serving as a Senior Cloud Support Engineer at Allyis since November 2019, where responsibilities include providing accurate technical support for the Rave tool and developing software workarounds. Prior to this, experience at Cognizant from May 2016 to November 2019 encompassed roles as a Senior Support Engineer, focusing on monitoring a large infrastructure of 5000 servers, and Technical Support Engineer, where timely resolution of customer issues was prioritized. ShivaKumar holds a Bachelor of Technology in Mechanical Engineering from Sreenidhi Institute of Science and Technology and completed intermediate studies in Mathematics at Narayana Junior College in India.
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