Jose Ramirez

President, Latin America & The Caribbean Operations at Alorica

Jose kicked off his Alorica career in 2004 as an agent and he quickly moved up the ranks across various roles in Operations, Workforce Management and Training. Prior to becoming President of Latin America & The Caribbean, Jose was the Vice President of Operations and Chief of Staff for Latin America & The Caribbean. During his role as VP, Jose was instrumental in driving operational performance and strategic growth in sales and new geo site selection. He launched sites in Guatemala, Jamaica, Mexico, Colombia and developed future growth strategies across the region.

His deep knowledge about Alorica and the industry, in addition to his unwavering commitment to make lives better, positions us well to continue to grow, attract talented professionals and provide excellent service to our clients and customers across the region. Jose describes his time at Alorica as “life-changing both professionally and personally,” which is why he’s incredibly passionate about the opportunities for growth available at Alorica and helping others reach their potential, especially because of the economic impact this has on our LATAM communities.

With a background in Engineering, Jose has also worked in other industries, such as Construction, Logistics, Tourism and Sales, prior to his time at Alorica.

Org chart

Timeline

  • President, Latin America & The Caribbean Operations

    Current role

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