Randal Roe

Randal Roe has over 30 years of work experience in various roles. Randal started their career at Eby Ford Sales as a Warranty Administrator, where they processed warranty claims and controlled warranty expenses. Randal then worked at Pete Fall Ford as a Warranty Administrator/Assistant Service Manager, where they also assisted in hiring technicians and provided general computer assistance.

In 1995, Randal joined ProAir as a Customer Service Manager/Project Manager. Randal led a team of customer service representatives and managed projects for IT roll-outs, system updates, and customer onboarding. Randal implemented streamlined processes that significantly reduced overtime expenses.

From 2006 to 2009, Randal worked at Brandt Information Services as a Project Manager/Senior Management Consultant. Randal performed business analysis, research, and documentation for large-scale projects. Randal also managed both IT and non-IT projects, including client consultation on compliance efforts.

In 2009, Randal joined the Florida Department of Environmental Protection as an IT Business Analysis Services Manager. Randal was responsible for business analysis and project management. Randal elicited, analyzed, documented, and organized requirements for enterprise and application-level projects. Randal also identified and sequenced milestones and deliverables.

Since 2016, Randal has been working at Alpha II - Healthcare RCM as a Business Analyst/Project Manager. Randal serves as a liaison between business units, technology teams, and support teams. Randal participates in Business Process Modeling sessions and conducts interviews and analysis to create business cases for projects.

Overall, Randal has a strong background in business analysis, project management, and team leadership. Randal has demonstrated the ability to effectively manage projects and streamline processes for improved efficiency.

Randal Roe's education history is as follows: they attended Purdue University Fort Wayne and pursued studies in Computer and Information Sciences. Randal has not specified the start and end dates of their education at this institution.

In addition to their formal education, Randal has obtained several certifications. In October 2006, they became a Project Management Professional through the Project Management Institute. In October 2009, they obtained a Certificate in Business Analysis from the John Cook School of Business at Saint Louis University. Finally, in September 2016, Randal became a Florida Certified Contract Manager through the Florida Department of Management Services.