Nicolas Aubourg is a seasoned professional with extensive experience in product management, customer support, and quality assurance within the food and technology sectors. Currently serving as a Product Owner and Product Documentation Editor at Alpha Networks, Nicolas focuses on streamlining product documentation across the company's offerings. Previous roles include Customer Support Specialist at Kinow, where responsibilities included handling user inquiries and assessing product issues, and Customer Success Manager at Trace One, emphasizing client adoption, training, and change management. With a background in quality management at Groupe Casino and other organizations, complemented by a strong academic foundation in food science and microbiology, Nicolas is well-equipped to enhance product quality and customer satisfaction.
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