Shanda Williams

Shanda Williams, M.Ed. is a seasoned professional in customer success and operations management with extensive experience in various leadership roles. Currently serving as a Customer Success Manager at AlphaRoute, Shanda leads support staff, provides training and project management, and represents the company at trade shows. As Associate Director at Ase' Holistic House, Shanda supervises a team, oversees operational alignment with diversity and inclusion initiatives, and manages strategic planning. Shanda's prior experience at Boston Public Schools encompasses multiple positions, including Assistant Director, where oversight of transportation services and regulatory compliance was paramount. Shanda holds a Master of Education in Counseling Psychology from Cambridge College and a Bachelor of Science in Behavioral Sciences from Andrews University.