Shannon Quadros

Shannon Quadros is an accomplished professional with extensive experience in customer service and management across multiple organizations. Currently serving as the Head of Customer Experience: Community Management & Service Training at Alshaya Group, Shannon has held various key roles including Senior Manager - Customer Service and Service Metrics Manager. Prior to this position, Shannon worked as Operations Manager at Al-Futtaim and as a District Manager at Enterprise Holdings. Additional experience includes roles as General Manager and Sales Manager at Aaron's, Inc., and an early career as an Integrated Technology Services Help Desk Associate at the University of New Brunswick. Shannon holds a Bachelor of Business Administration degree from the University of New Brunswick, earned between 2003 and 2005.