Gaynor Stewart

Gaynor Stewart is a seasoned professional in customer experience and service delivery, currently serving as the Customer Experience Director and Head of Customer Service Delivery at Alstom since June 2020. Prior to this role, Gaynor held the position of General Manager for North West & Wales at Avanti West Coast for a brief period and spent 16 years at Virgin Trains, where responsibilities included General Manager for the North West & Wales and Customer Experience Manager for the Liverpool-London route. Earlier career stages involved various roles in recruitment and development at Moat House Hotels, culminating in the role of Regional Training Manager. Gaynor Stewart's background combines extensive experience in customer service management and operational leadership.